Frequently asked qustions

If you’re looking for FAQ section for Members, go here.

I’D LIKE AN OPTISHAKE MACHINE IN OUR GYM, WHAT DO I DO?

If you are a customer, you can give a heads up to the staff about our service.

If you are the operator of a venue, please send us an email at hello@optishake.info or call +358 41 313 3200 for more information! You can also read more about it here.

CAN YOU HELP WITH THE WATER CONNECTION?

The unit needs a visible location in your gym, an electrical outlet and a cold water connection. If the cold water connection is done by us, we will do it for a fixed price of 300€ (includes branching of the existing water point and pipework max. 2m).

WHY DAILY MAINTENANCE?

Daily maintenance is preformed to keep your Optishake machine in optimal working condition. By performing daily upkeep, you ensure that the machine remains in excellent shape, providing consistent, high-quality drinks for your members.

Regular cleaning with hot water helps prevent any build-up, ensuring that the machine remains hygienic. It also prevents clogs or blockages in the powder dispensing system, ensuring smooth operation and reliable drink dispensing.

ANY IDEAS ABOUT HOW TO DO THE MAINTENANCE?

Daily maintenance and raw material replenishment, either by the gym staff or by a team of Optishake Admins we organise together. We offer three administrators a free monthly subscription to the service for their own use.